International Shipping Terms & Conditions


Last updated: September 2026

We currently ship to the United States, the United Kingdom, Canada and Australia from our fulfilment centre and work with trusted carriers including DHL, FedEx, UPS, USPS, and other major couriers to get your order to you safely and on time.

FREE SHIPPING

Enjoy free standard shipping on all orders of $50 USD or more after discount (the $50 is your order total once any discounts are applied), automatically applied at checkout — no code needed.

SHIPPING ZONES & RATES

United States

  Standard Shipping — $9.99
  Estimated delivery: 6–10 business days
  Free on orders $50 and above (after discount)

  Express Shipping — $14.99
  Estimated delivery: 4–8 business days

Canada

  Standard Shipping — $9.99
  Estimated delivery: 8–12 business days
  Free on orders $50 and above (after discount)

  Express Shipping — $14.99
  Estimated delivery: 4–7 business days

Australia

  Standard Shipping — $9.99
  Estimated delivery: 7–10 business days
  Free on orders $50 and above (after discount)

  Express Shipping — $14.99
  Estimated delivery: 4–7 business days

United Kingdom

  Standard Shipping — $9.99
  Estimated delivery: 6–10 business days
  Free on orders $50 and above (after discount)

  Express Shipping — $16.99
  Estimated delivery: 4–7 business days

Business days exclude weekends and public holidays. Delivery estimates 
begin from the date of dispatch, not the date of order.

ORDER PROCESSING

Orders are processed within 1–2 business days of being placed. You will 
receive a shipping confirmation email with your tracking number once your 
order has been dispatched.

During sale periods or peak seasons, processing may take up to 3 business 
days. We appreciate your patience.

TRACKED SHIPPING

All orders are shipped with full tracking. Use the tracking number in your 
dispatch confirmation to follow your order in real time.

DUTIES & TAXES

For orders shipped to the United States, all applicable import duties and 
taxes are prepaid by us — there are no surprise charges on delivery.

For orders shipped to the UK, Canada and Australia, customs duties, import taxes, and any local charges are 
the responsibility of the buyer. These vary by country and are determined 
by your local customs authority. We recommend checking your country's 
import thresholds before ordering.

If a package is refused or returned due to unpaid customs fees, we are 
unable to offer a refund on the original shipping cost.

INCORRECT ADDRESS

Please double-check your delivery address before placing your order. We 
are unable to redirect parcels once they have been dispatched. Pretty 
Shimmering Things cannot be held responsible for orders delivered to an 
incorrectly entered address.

LOST OR DELAYED PARCELS

If your order has not arrived within the estimated delivery window, please 
allow a few additional business days as international shipments can 
occasionally be delayed by customs. If your order is significantly delayed 
or appears lost, contact us at hello@prettyshimmeringthings.com and we 
will investigate with the carrier on your behalf.

CONTACT US

For any shipping queries, reach us at hello@prettyshimmeringthings.com
We aim to respond within 24–48 business hours.


By placing an international order with Pretty Shimmering Things, you acknowledge that you have read, understood, and agreed to these International Shipping Terms & Conditions.