Privacy Policy

This Privacy Policy describes how Pretty Shimmering Things (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.prettyshimmeringthings.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use information we collect about you to:

  • Communicate with you

  • Provide, improve, and personalize our Services

  • Comply with legal obligations

  • Enforce our Terms of Service

  • Protect our rights, customers, and business

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site.

Information You Provide Directly

This may include:

  • Name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment confirmation details

  • Username and password

  • Shopping preferences

  • Wishlist items

  • Loyalty points

  • Reviews

  • Referrals

  • Gift cards

  • Customer support communications

Providing certain information may be necessary to use specific features of our Services.

Information Collected Automatically

When you use our Site, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Network information

  • Website activity

  • Cookies and similar technologies

  • Analytics data

Information Received from Third Parties

We may receive information from trusted third parties, including:

  • Shopify

  • Payment processors

  • Shipping partners

  • Analytics providers

  • Marketing partners

  • Fraud prevention providers

Any information received from third parties is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your information to:

  • Process and fulfil orders

  • Process payments

  • Manage customer accounts

  • Arrange shipping and returns

  • Provide customer support

  • Send order updates

  • Improve our website and services

  • Prevent fraud

  • Maintain security

  • Comply with legal obligations

We may also send promotional communications where permitted by applicable law. You may unsubscribe at any time.

Cookies

We use cookies and similar technologies to:

  • Operate our Shopify store

  • Remember your preferences

  • Improve website performance

  • Measure analytics

  • Deliver relevant advertising

You may disable cookies through your browser settings, although doing so may affect certain website functionality.

How We Share Your Information

We may share your personal information with:

  • Shopify and technology providers

  • Payment gateways

  • Courier and fulfilment partners

  • Customer support providers

  • Marketing and analytics providers

  • Professional advisers

  • Government or legal authorities where required by law

We do not sell your personal information.

User Generated Content

If you post reviews or other public content through our Services, that information may be publicly visible.

Please avoid sharing confidential or sensitive information in public areas of our website.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, policies, or content of those third-party websites.

Children's Privacy

Our Services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can remove it.

Security and Data Retention

We implement commercially reasonable safeguards to protect your personal information.

However, no method of electronic transmission or storage is completely secure.

We retain personal information only for as long as necessary to:

  • Provide our Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your information

  • Request a copy of your data

  • Restrict processing

  • Withdraw consent

  • Object to certain processing activities

  • Opt out of marketing communications

To exercise any of these rights, please contact us.

Complaints

If you have any concerns about how your personal information is handled, please contact us first.

If you are not satisfied with our response, you may have the right to lodge a complaint with the appropriate data protection authority in your jurisdiction.

International Users

Your personal information may be transferred, processed, or stored outside your country of residence where our service providers operate.

Where required, we use appropriate safeguards to protect your personal information in accordance with applicable laws.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or wish to exercise your privacy rights, please contact us at:

Email: hello@prettyshimmeringthings.in

By using Pretty Shimmering Things, you acknowledge that you have read and understood this Privacy Policy.